AU

You are switching to $AUD mode

  • We only charge in Australian dollars.
  • AU customers enjoy free express delivery on orders over AUD $49
  • NZ customers enjoy free express delivery on orders over AUD $75

You are switching to $AUD mode

  • We only charge in Australian dollars.
  • AU customers enjoy free express delivery on orders over AUD $49
  • NZ customers enjoy free express delivery on orders over AUD $150
Continue Shopping
Loading...
Toggle Nav
My account

How can we help you?

Shipping & Delivery

Browse our handy help topics or contact our friendly customer service team.

Need Help?

03 8878 3050
Monday – Friday 9:00 am – 5:00 pm AEST
Contact Us
Can I use Parcelpoint?
Last updated: 05 March 2020

 

If you’re in Australia then you sure can! Just follow these easy steps:
  1. Fill out your returns form so that we can give you exactly what you want!
  2. Head over to https://parcelpoint.com.au/converse/return to get started.
  3. Choose a location that is easiest for you.
  4. Enter your details and shipping costs. You’ll also need to print the return labels.
  5. Fill out the returns form included with your original order and include this in your parcel.
  6. Package your item(s), attach the returns label onto the parcel.
  7. Take your parcel to your chosen location.
Pretty easy, huh? Don’t forget that using Parcelpoint to return your item(s) generally takes a bit longer as we are using a 3rd party, so if you don’t want to wait just send it to us directly. 

 

 

Unfortunately, we currently do not offer a Parcel Point service. 

 

Related Topics
What is Hurley's return policy? How long do I have to return my order? What if I've misplaced my returns form? View All

Express Shipping

– FREE for orders valued over $75 AUD

–$10 AUD for orders valued under $75 AUD

– Delivery next business day in metro areas

– Delivery 2-5 business days everywhere else

For orders placed by 11am we aim to dispatch all orders the same day. If you place your order after 11am, orders will be dispatched the next working day.

 

 

Express Shipping

– FREE for orders valued over $49 AUD

– $10 AUD for orders valued under $49 AUD

– Delivery next business day in metro areas

– Delivery 2-5 business days everywhere else

For orders placed by 11am we aim to dispatch all orders the same day. If you place your order after 11am, orders will be dispatched the next working day.

Due to higher than usual order volumes, plus the need to maintain government density limits in our distribution centre, there may be some delays in the picking and dispatching of your purchase.

Pre-Christmas Delivery Deadlines:

We use StarTrack Express Delivery, a premium service which targets next business day delivery for Metro areas (excluding Perth and Darwin).  This is the next business day after the parcel has been collected from our warehouse by StarTrack.

Our delivery partner has advised us that they expect high parcel volumes in their network throughout November and December.

We therefore advise that the last day to place an order with us and have the best chance of pre-Christmas delivery* will be as follows:

Destination State

Metro

Regional
NSW / ACT 17th December 14th December
VIC 17th December 14th December
QLD 17th December 14th December
SA 17th December 14th December
TAS 17th December 14th December
NT 13th December  8th December 
WA 16th December 10th December


















For all New Zealand orders, we advise that the last day to place an order with us and have the best chance of pre-Christmas delivery will be 7th December.

*Please note that while we will do everything we can to ensure timely dispatch of your order, delivery timeframes provided by StarTrack should be used as a guide only. As always, the sooner you order, the sooner you get your Christmas purchases delivered! 


Express Shipping

– FREE for orders valued over $100 AUD

– $10 AUD for orders valued under $100 AUD

– Delivery within 3 business days in metro areas

– Delivery 3-5 business days everywhere else

Please note, delivery delays in New Zealand of up to 3-5 business days can be expected.

For orders placed by 11am we aim to dispatch all orders the same day. If you place your order after 11am, orders will be dispatched the next working day.

Express Shipping

– FREE for orders valued over $150AUD

– $15 AUD for orders valued under $150AUD

– Delivery within 3 business days in metro areas

– Delivery 3-5 business days everywhere else

For orders placed by 11am we aim to dispatch all orders the same day. If you place your order after 11am, orders will be dispatched the next working day.

Fast & Easy 30 Day Returns

We want to make sure that you’re happy with your items, so we will gladly provide an exchange, online store credit or refund your item(s) if you change your mind. 

Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can be expected. Rest assured, once it has been processed, you will be notified via a confirmation email.

Worry-free Extended 60 Day Returns

In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.

We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

  1. Item(s) unworn in original packaging and in resellable condition.
  2. Item(s) unwashed/unaltered and with original tags.
  3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
  4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

Processing Returns
  1. Item(s) unworn in original packaging and in resellable condition.
  2. Item(s) unwashed/unaltered and with original tags.
  3. Now you can return using our HURLEY RETURNS PORTAL (Australian Customers ONLY). Simply fill out the online form in 4 easy steps and return the product back to us for processing. You can also find this form on the back of your invoice or print off your own returns form here.
  4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.
Where do I return my items?
  • Simply send your order via Australia Post or New Zealand Post to, Hurley Online Returns, 20 Thornton Crescent, Mitcham, VIC 3132.


    To speed up the returns process, please be sure to include your returns form.

    Online return address is not a retail location, no drop-offs please.
    • I've misplaced my returns form
    No stress! You can print off your own returns form here.
    I believe I've received a faulty or incorrect item
    Although we aim to provide our customers with products of the highest standard and quality, if you believe you have received a faulty/incorrect item, please contact us so we can guide you through the returns process and help resolve the problem as swiftly as possible. Please note that we’ll need a photo or two showing the fault, which will speed up the returns process for you.
    I want to exchange my items
    To return for an exchange, simply fill out your returns form and include it in your return to us. If we have the stock available, we'll send out your exchange free of charge and you will receive an email with your new tracking details.

    1. Ensure item(s) unworn in original packaging and in resellable condition.
    2. Ensure item(s) unwashed/unaltered and with original tags.
    3. Now you can return using our HURLEY RETURNS PORTAL (Australian Customers ONLY). Simply fill out the online form in 4 easy steps and return the product back to us for processing. You can also find this form on the back of your invoice or print off your own returns form here.

    Our returns address is:

    Hurley Online Returns

    20 Thornton Crescent

    Mitcham, VIC 3132
    New Zealand customers, unfortunately, we do not offer exchanges, so opt for a refund to allow you to repurchase. We offer this, as it’s the quickest way for you to receive the product you want. It’s simple, you ship back for a refund, place the new order & you’ll have your new product in no time. Once we’ve received your return, we’ll happily action your refund for the initial purchase.

      4. Please do not stick any packaging/labels directly on the products packaging.

    This online Returns address is not a retail location. No drop-offs or pick-ups permitted.

    Can I receive a store credit?
    When returning your items, you can choose to receive a store credit instead of a refund. We’ll also send you an email as soon as your store credit is ready to be used. You can select to use your store credit under the payment tab in the checkout. To check your balance at any time, simply log into your Hurley account and click on Store Credit.
    Contact Us (Hurley)

    Contact Us

    Customer care hours are Monday – Friday 9am-5pm AEDT

    We aim to respond to you as quickly as possible, but during busy periods there may be a delay. 

    All fields are required unless marked (Optional).

    Contact Us

    *Minimum 3 characters required

    If you're contacting us about an order. Please include the order number.

    Measure Yourself
    Find Your Size

    Use the chart below to determine your size. If you’re on the borderline between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit. If your measurements for chest and waist correspond to two different suggested sizes, order the size indicated by your chest measurement.

    Size  CHEST (cm)  WAIST (cm) HIPS (cm)
    XS 86-92 69-74 88-93
    S  92-97 74-79 93-98
    M  97-102 79-84 98-103
    L  102-107 84-92 103-111
    XL  107-114 92-102 111-121
    XXL 114-122 102-112 121-131
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Measure Yourself
    Find Your Size

    To find your clothing size, please follow the tips below:

    Chest: Measure around the fullest part of your chest, holding the tape measure horizontally. 
    Waist: Measure around the narrowest part of your waist, holding the tape measure horizontally. 
    Hips: Place your feet together and measure around the fullest part of your hips, keeping the tape measure horizontally.

    Use the chart below to determine your size, if you're in between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit.

    Size Alpha Size Waist CM Hips CM
    28 XS 69-71 88-90
    29 XS 71-74 90-93
    30 S 74-76 93-95
    31 S 76-79 95-98
    32 M 79-81 98-100
    33 M 81-84 100-103
    34 L 84-86 103-106
    36 L 86-92 106-111
    38 XL 92-97 111-116
    40 XL 97-102 116-121
    42 XXL 102-107 121-126
    44 XXL 107-112 126-131
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Measure Yourself
    Find Your Size

    Use the chart below to determine your size. If you’re on the borderline between two sizes, order the smaller size for a snug, watertight fit. All body types are different – this scale provides an approximate weight and height range to find your appropriate size.

    Size Height CM Weight KG
    XS 163 - 168 52 - 61
    S 170 - 173 61 - 68
    ST 173 - 183  66 - 73
    MS 168 - 173 66 - 75
    M 173 - 178 68 - 77
    MT 183 - 191 75 - 82
    LS 168 - 175 75 - 84
    L 178 - 183 79 - 86
    LT 188 - 193 84 - 91
    XLS 173 - 178 91 - 100
    XL 178 - 188 86 - 98
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Find Your Size
    Men's Footwear Size Chart
    US/AU Men UK EU Length (CM)
    6 5.5 38.5 23.7
    6.5 6 39 24.1
    7 6 40 24.5
    7.5 6.5 40.5 25
    8 7 41 25.4
    8.5 7.5 42 25.8
    9 8 42.5 26.2
    9.5 8.5 43 26.7
    10 9 44 27.1
    10.5 9.5 44.5 27.5
    11 10 45 27.9
    11.5 10.5 46 28.3
    12 11 46.5 28.8
    12.5 11.5 47.5 29.2
    13 12 47.5 29.6
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Measure Yourself
    Find Your Size

    To find your clothing size, please follow the tips below:

    Chest: Measure around the fullest part of your chest, holding the tape measure horizontally. 
    Waist: Measure around the narrowest part of your waist, holding the tape measure horizontally. 
    Hips: Place your feet together and measure around the fullest part of your hips, keeping the tape measure horizontally.

     

    Use the chart below to determine your size, if you're in between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit. If your measurements for chest and waist correspond to two different suggested sizes, order the size indicated by your chest measurement.

    Size Chart
    Size Chest CM Waist CM  Hips CM
    XS 77-84 57-64 84-88
    S  84-89 64-69 88-93
    M  89-94 69-74 93-98
    L  94-99 74-79 98-103
    XL  99-104 79-84 103-108
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Measure Yourself
    Find Your Size

    To find your clothing size, please follow the tips below:

    Chest: Measure around the fullest part of your chest, holding the tape measure horizontally. 
    Waist: Measure around the narrowest part of your waist, holding the tape measure horizontally. 
    Hips: Place your feet together and measure around the fullest part of your hips, keeping the tape measure horizontally.

     

    Use the chart below to determine your size, if you're in between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit. If your measurements for hips and waist correspond to two different suggested sizes, order the one indicated by your hip measurement.

    Size Chart
     Size Waist CM  Hips CM
    XS 58-63 82.5-87.5
    S 63-68 87.5-92.5
    M 68-74 92.5-97.5
    L 74-79 97.5-102.5
    XL 79-84 102.5-108
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Find Your Size

    Use the chart below to determine your size. If you’re on the borderline between two sizes, order the smaller size for a snug, watertight fit. All body types are different – this scale provides an approximate weight and height range to find your appropriate size.

    Size Height CM Weight KG
    4 152-160 43-52
    6 157-165 48-57
    8 165-173 52-61
    10 170-175 57-66
    12 173-178 61-70
    14 175-180 66-77
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Find Your Size
    Women's Footwear Size Chart
    US/AU Women UK EU Length (CM)
    5 2.5 35.5 22
    5.5 3 36 22.4
    6 3.5 36.5 22.9
    6.5 4 37.5 23.3
    7 4.5 38 23.7
    7.5 5 38.5 24.1
    8 5.5 39 24.5
    8.5 6 40 25
    9 6.5 40.5 25.4
    9.5 7 41 25.8
    10 7.5 42 26.2
    10.5 8 42.5 26.7
    11 8.5 43 27.1
    11.5 9 44 27.5
    12 9.5 44.5 27.9
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Measure Yourself
    Find Your Size

    To find your swimwear size, please follow the tips below:

    Chest: Measure around the fullest part of your chest, holding the tape measure horizontally. 
    Waist: Measure around the narrowest part of your waist, holding the tape measure horizontally. 
    Hips: Place your feet together and measure around the fullest part of your hips, keeping the tape measure horizontally.

     

    Use the chart below to determine your size, if you're in between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit. If your measurements for chest and waist correspond to two different suggested sizes, order the size indicated by your chest measurement.

    Size Chart
    Size Bust CM Waist CM  Hips CM
    XS 77-84 57-64 84-88
    S  84-89 64-69 88-93
    M  89-94 69-74 93-98
    L  94-99 74-79 98-103
    XL  99-104 79-84 103-108
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Measure Yourself

    To find your size, please follow the tips below:

    Chest: Measure around the fullest part of your chest, holding the tape measure horizontally. 
    Waist: Measure around the narrowest part of your waist, holding the tape measure horizontally. 
    Hips: Place your feet together and measure around the fullest part of your hips, keeping the tape measure horizontally.
    Height: Without shoes, measure straight down from the crown of your head to the floor. 

    Find Your Size

    Use the chart below to determine your size. If you’re on the borderline between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit. If your measurements for chest and waist correspond to two different suggested sizes, order the size indicated by your chest measurement.

    Size Chart
    Size WAIST (cm)  CHEST (cm) HIPS (cm) HEIGHT (cm) AGE
    XS 58-61 64.5-66 68.5-71 122-128 6-7
    S  61-64 66-69 71-74.5 128-137 8-9
    M  64-69 69-75 74.5-79.5 137-147 10-11
    L  69-74 75-81.5 79.5-84.5 147-158 12-13
    XL  74-76 81.5-88.5 84.5-89.5 158-170 14+
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Measure Yourself

    To find your size, please follow the tips below:

    Waist: Measure around the narrowest part of your waist, holding the tape measure horizontally. 
    Hips: Place your feet together and measure around the fullest part of your hips, keeping the tape measure horizontally.
    Height: Without shoes, measure straight down from the crown of your head to the floor. 

    Find Your Size

    Use the chart below to determine your size. If you’re on the borderline between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit. If your measurements for chest and waist correspond to two different suggested sizes, order the size indicated by your hip measurement.

    Size Chart
    Size ALPHA SIZE  WAIST (cm) HIPS (cm)
    8 S 61-64 71-74
    10 M 64-66 74-76
    12 M 66-69 76-79
    14 L 69-71 79-81
    16 L 71-74 81-84
    18 XL 74-76 84-86
    20 XL 76-79 86-89
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Measure Yourself

    Length: Your wetsuit should land right at the cuff of your wrist and ankles. Too short or too long will contribute to discomfort and the flushing of water.

    No Excess Material: Your wetsuit should fit as snug as possible for maximum performance. Any excess material will build up slack, leaving room for water to enter your suit and possible chafing when paddling.

    Find Your Size

    Use the chart below to determine your size. If you’re on the borderline between two sizes, order the smaller size for a snug, watertight fit. All body types are different – this scale provides an approximate weight and height range to find your appropriate size.

    Size Chart
    Size HEIGHT (cm) WEIGHT (kg) CHEST (cm) WAIST (cm)
    8 132-140 27-34 66-71 56-61
    10 140-147 34-41 71-76 61-66
    12 147-155 41-48 74-79 64-69
    14 155-163 48-54 79-84 66-71
    16 163-170 54-61 84-89 69-74
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Find Your Size

    Use your measurements and the chart below to determine your shoe size.

    Please Note: Your Heel-to-to measurement (cm) may be slightly shorter than the CM measurement you will find on your shoe box. We have made minor adjustments in some cases to account for the materials of the shoe to ensure a proper fit.

    Size Chart: Y = YOUTH
    Size UK EU LENGTH (cm)
    1Y 13.5 32 19.5
    1.5Y 1 33 19.9
    2Y 1.5 33.5 20.3
    2.5Y 2 34 20.7
    3Y 2.5 35 21.2
    3.5Y 3 35.5 21.6
    4Y 3.5 36 22
    4.5Y 4 36.5 22.4
    5Y 4.5 37.5 22.9
    5.5Y 5 38 23.3
    6Y 5.5 38.5 23.7
    6.5Y 6 39 24.1
    7Y 6 40 24.5
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Measure Yourself

    Measure the circumference of your head using a measuring tape. Wrap it around your head at the point where the hat will sit (about an inch above your eyebrows).


    Find Your Size

    Use the chart below to determine your size. If you’re on the borderline between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit.

    Mens and Unisex Size Chart
    Size NUMERIC SIZE (in.) HEAD SIZE (cm)
    Fitted S/M 6 7/8 - 7 3/8 55 - 59
    Fitted L/XL 7 1/8 - 7 5/8 57 - 61
    Adjustable - Men 6 3/4 - 7 3/4 54 - 62
    Womens Size Chart
    Size NUMERIC SIZE (in.) HEAD SIZE (cm)
    Fitted S/M 6 7/8 - 7 3/8 55 - 59
    Fitted L/XL 7 1/8 - 7 5/8 57 - 61
    Adjustable - Men 6 3/4 - 7 1/2 54 - 62
    Kids Size Chart
    Size NUMERIC SIZE (in.) HEAD SIZE (cm)
    One Size Fits All - Youth 6 5/8 - 7 53.5 - 56
    Fast & Easy 30 Day Returns
    Hassle-Free Extended 60 Day Returns

    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Due to the volume of orders during peak times & public holiday periods (VIC), processing delays of 3-5 business days upon receiving your return can occur. Rest assured, once it has been processed, you will be notified via a confirmation email.

    In the spirit of Gift Gifting, we are extending our returns policy. Any online orders placed from the 1st of November, 2023 - 21st of December, 2023 will be eligible for extended 60 day returns.
    We want to make sure that you’re happy with your items, so we will gladly exchange, give an online store credit or refund your item(s) if you change your mind. In order for us to do so we just need:

    1. Item(s) unworn in original packaging and in resellable condition.
    2. Item(s) unwashed/unaltered and with original tags.
    3. A filled-out copy of your returns form (You can find this form on the back of your invoice or print off your own returns form here).
    4. Lastly, we just ask that the items are returned and received within 30 days of your original order date.

    When returning boxed goods, please pack inside our resealable satchel. If the original packaging is damaged or in unsatisfactory condition, we may be unable to accept your return. Customers are responsible for covering the cost of posting their order back.

    Learn More
    Need Help?
    03 8878 3050
    Monday – Friday 9:00 am – 5:00 pm AEST
    Contact Us